There has been a significant shift from using simple chatbots to Conversational AI, which offers advanced natural language understanding, multi-intent recognition, and extensive integration capabilities to provide customers and employees with immediate and personalized resolutions across all service channels.

Conversational AI is broader than chatbots and uses artificial intelligence and natural language processing (NLP) to decipher user questions and answer with automated responses in real-time.

The conversational AI platforms of AnotherYou offer easy-to-use, solutions to building a bot with advanced natural language understanding. Compared to chatbots, AnotherYou’s conversational AI is far more versatile and delivers a level of intelligent conversations that meet educational needs.

It’s time to say goodbye to bots and hello to AnotherYou’s conversational AI – a more advanced and personalized solution to online education and business.